A Central Florida integrated health system was growing fast — but its Revenue Cycle Operations (RCO) were struggling to keep up. With four hospitals, 350 employed physicians, and a health plan serving 100,000 members, the organization faced mounting cash flow issues, outdated technology, and a lack of accountability.
Critical RCO positions were vacant, analytics were insufficient, and Discharge Not Final Billed (DNFB) claims were piling up. The new executive team knew they needed more than a quick fix — they needed a partner who could drive sustainable change and cultural transformation.
Enter Texican. With a bold commitment to deliver at least $48 million in cash improvement, Texican tied its compensation directly to results — and got to work. Using its proprietary Life of a Claim© (LOAC) platform, Texican launched a full-scale transformation across Patient Access, HIM/Revenue Integrity, and Financial Services.
Their approach combined deep analytics, workflow optimization, and hands-on staff training.
"Texican worked side by side with our management and staff, providing guidance and industry-leading best practices."
In just 15 months, the System saw extraordinary results. Texican didn't just meet expectations — they exceeded every deliverable.
"Texican exceeded all deliverables from their initial assessment, including significant increases in cash and recurring net revenue."