In 2017, a large nonprofit health system in the Southeast U.S., with a $750M+ budget, was facing mounting pressure. Rapid growth had overwhelmed its Revenue Cycle Operations (RCO), outdated systems couldn't keep up, and leadership lacked the tools to forecast cash flow accurately.
Collaboration between IT and RCO was fragmented, and the organization was unprepared for the regulatory and operational demands of modern healthcare. They needed more than a fix — they needed a transformation.
Texican stepped in with a bold promise: deliver an additional month's worth of cash flow — $47 million — through its Life of a Claim© (LOAC) methodology. They implemented a risk-sharing compensation model and deployed a dedicated team to lead the transformation.
Texican's approach aligned People, Process, and Technology, driving sustainable change across the organization. Even during the COVID-19 pandemic, when many health systems struggled, this organization continued to grow cash and improve performance.
"Texican helped position our organization for the recent highly successful merger with Ochsner Health."